Sugar Casino

Sugar Casino, before your first deposit

Before you deposit, see who runs Sugar Casino, what each offer requires and how payouts move. Every claim here points to a fact you can check.

  • Checked by SIQ
    Game fairness is audited by SIQ.
  • Gaming Control Board
    Licensed by the Gaming Control Board Curaçao, number OGL/2013/5639/269.
  • Encrypted with TLS 1.3
    Connections are protected with TLS 1.3 encryption.

Sugar Casino showcase

Six reviewed slots, in depth

By the time you finish, you will have picked one of the six reviewed slots to open first.

Slot review
Pokies and table games
3,341
Providers on site
62
Members who chose us
560,000+
Cashed out so far
A$216,242

Three offers in play

What keeps paying after your first deposit?

From your first deposit to the Monday cashback, every offer here is laid out in plain terms.

See every offer

New players

Match up to A$660

161% 100% bonus up to A$660 + 268 bonus spins

When you deposit, pick the welcome offer in the cashier: 161% up to A$660, 268 free spins, 26x wagering, valid 43 days, A$19 minimum deposit.

Get bonus

18+ · Each time you play, remember gambling can be addictive, so play responsibly.

Weekly players

14% back on losses

14% · 100% bonus up to A$440

Each Monday, 14% of last week's net losses comes back as cashback, up to A$440, with 1x wagering.

Get bonus

18+ · Each time you play, remember gambling can be addictive, so play responsibly.

Weekend players

25 free spins

25 spins

On weekends, deposit at least A$38 to get 25 free spins with 26x wagering, valid for 7 days.

Get bonus

18+ · Each time you play, remember gambling can be addictive, so play responsibly.

Ten rows below

Before you open an account

Before any money changes hands, these figures settle who runs the casino.

Before you open an account
PaperworkIn brief
Account currencyAUD
Legal nameSugar Casino N.V.
Operating since2013
Studios supplying games62
Help available24/7
Licence numberOGL/2013/5639/269
How quickly you're paidWithdrawals in 28 minutes
Minimum depositA$19
Independent checks bySIQ
Licensed byGaming Control Board Curaçao

Live tables

From pixels to a dealer's voice

Tables run by real dealers in real time, reached from the same account as the slots.

Your first visit

Reach your first spin sooner

From the first click on sign-up, this section shows what each step asks for and where to start.

  1. Mobile browser or app

    As soon as you open Sugar Casino in the mobile browser or an app, check the lock icon before going further.

  2. A single login to remember

    During registration, which takes only a few minutes, enter your email address as the login and remember that one account per person is allowed.

  3. Start from A$19

    Once your account is open, deposit from the A$19 minimum in the cashier and pick the welcome offer there, as it is chosen at deposit.

  4. Practice before real stakes

    Before wagering real money, open a reviewed slot such as Gates of Olympus in demo mode and watch its features.

Less waiting, more playing

Security, lobby and support

In this block you settle whether your data is safe, what you can play and when help answers.

Outsiders see only scrambled data

Every time you log in or pay, TLS 1.3 encrypts the link between your device and the site, so card details and balances stay unreadable to outsiders.

  • Data travels in encrypted form
  • Card details stay out of view

Sugar Casino's 62 providers

Right now the lobby holds 3,341 games from 62 providers, so you can switch from one studio to another without leaving the site.

  • Six slots reviewed in depth
  • Titles from Pragmatic Play, BGaming, Push Gaming

Four languages, not one

Any hour of the day, the support team answers by live chat, email or phone, in English, German, Finnish or Norwegian.

  • Live chat, email and phone
  • Support in four languages

Have your payment card image ready

Before your first withdrawal at the latest, you upload photo ID, proof of address and a payment card image, and the check takes 62 hours.

  • Three documents: ID, address, card
  • Check takes 62 hours

Open an account and see the welcome match

Deposit from A$19 for a 161% match up to A$660, 268 free spins, 26x wagering and 43 days to use it.

Sugar Casino rewards

Sugar Casino loyalty ladder

As you keep playing, your status rises by itself, and each higher level brings more.

Bronze

From the moment your account opens

  • Full game lobby access
  • Live chat support
  • Account activity view

Silver

Once regular play builds up

  • Phone support access
  • Email support access
  • Weekly activity summary

Gold

When steady play keeps adding up

  • Priority live chat queue
  • Priority email replies
  • Activity summary by email

VIP

By invitation to long-term players

  • Priority phone callbacks
  • Personal account review
  • Dedicated account contact

Sugar Casino identity checks ahead of payouts

Before your first deposit, check the terms now: identity documents are checked at the latest before your first withdrawal, and a complete file avoids waiting.

  • Find the licence number OGL/2013/5639/269 on the site.
  • Confirm the minimum deposit of A$19 in the cashier.
  • Pick the welcome offer when you make your deposit.
  • Note the 26x wagering and 43 days validity on the offer.
  • Keep photo ID, proof of address and payment card image ready.
  • Allow 62 hours for document checks before withdrawing.

Six ways to pay

Sugar Casino deposit and withdrawal limits

Deposits start at A$19 and withdrawals start at A$56, with some payouts processed in 28 minutes.

Pay withMinimum depositBiggest withdrawalHow long
VisaA$38A$42,400Withdrawals in 33 hours
Google PayA$19A$42,400Cashed out in 28 minutes
NetellerA$19A$42,400Cashed out in 28 minutes
Apple PayA$19A$42,400Cashed out in 28 minutes
MastercardA$38A$42,400Paid within 33 hours
POLiA$19A$42,400Processed in 28 minutes

On your first spin

Demo play first, then real money

Before you spin, these three points cover what a demo shows, how wins arrive and how bonus rounds start.

Knowing what the 96.5 % covers

When you open a demo round, you play with no real money and can test how the paytable works. A demo cannot show how a slot pays over a long run of spins. The lobby average of 96.5 % covers many games, so one title can land above or below it in a single session. Use the demo to learn the controls before you deposit.

Reading the gaps between wins

Late in a long session, a high volatility slot can run many spins without a win, then pay several prizes close together. A low volatility game does the reverse, with smaller wins that arrive more often. Neither pattern predicts the next result, because each spin is independent of the one before. Pick your session budget before the first spin, not during a losing run.

Pick the offer at the deposit

At the weekend, a deposit of A$38 or more unlocks 25 free spins with 26x wagering, and those spins expire after 7 days. You pick that offer in the cashier during the deposit itself. Inside a slot, a bonus round starts when particular symbols land in the right pattern on the reels, and normal spinning resumes once it ends.

Sugar Casino, from desktop to hand

On the way home from work, the games and your account sit in your pocket, whether you use the iOS app, the Android app or the mobile browser.

  • Native apps for iOS and Android
  • Same account in the mobile browser
  • Lobby of 3,341 games on the move
  • Log in with your email address

Stay in charge of your sessions

From sign-up, limits help you play within a budget. A limit can be lowered at once, but raising it needs a waiting time. Players must be 18+. In Australia, call the National Gambling Helpline 1800 858 858 or use BetStop, the national self-exclusion register.

Apply limit
  • Deposit and time limits
  • Cool-off and self-exclusion
  • Self-assessment test
  • Gamblers Anonymous Australia

62 providers, all listed

Sugar Casino, provider by provider

The lobby pulls its 3,341 games from 62 studios, including Pragmatic Play and BGaming.

  • Nolimit City
  • Gaming Corps
  • Bullshark Games
  • Northern Lights Gaming
  • Blue Guru Games
  • PG Soft
  • Exco
  • Lady Luck Games
  • Max Win Gaming
  • Iron Dog Studio
  • Habanero

Waiting on a payout

Sugar Casino players speak up

Sample reviews appear as written, and negative ones remain in the full list.

4.7

From 14,844 player reviews

The withdrawal landed in my account sooner than I expected, and the support team answered my question about the document check straight away.

Chloe K.

I read the bonus terms in the cashier before depositing, and the wagering and expiry were laid out plainly without hunting through pages.

Jack M.

Lady Wolf Moon ran without a hitch on my phone while I waited for the bus, and the reels stayed sharp even on a patchy signal.

Liam R.

Tessa Wilmot

Senior editor, former bank payments analyst

I own the verification walkthrough and the payout pages. I work through each document a player uploads, note when identity is checked, and time withdrawals before any figure reaches this site.

Sugar Casino: company, not logo

In 2013, Sugar Casino N.V. was set up as the company behind this brand. Its company number is 481658 (Curaçao), and its office is at Schottegatweg Oost, Willemstad. The Gaming Control Board Curaçao regulates the business under licence number OGL/2013/5639/269. Keep that number handy if you ever need to check the licence.

Before your first withdrawal, you send a photo ID, proof of address and a payment card image, and the check takes 62 hours. After that, a payout can reach you in 28 minutes, while card payouts take 33 hours. SIQ audits the casino, and the in-house team answers 24/7 by live chat, email and phone.

lobby catalogue
3,341
studios behind the games
62
cashier payment options
6
founded in
2013
  • Licence register entryGaming Control Board Curaçao · OGL/2013/5639/269
  • Audit bodySIQ
  • Connection security protocolTLS 1.3
  • Operating companySugar Casino N.V.

Notes from the editor's reviewed shelf

On your first visit, the lobby is the place to start. It holds 3,341 games from 62 providers, and the six slots this site reviews in depth sit among them: Gates of Olympus 1000 and Gates of Olympus from Pragmatic Play, Lady Wolf Moon from BGaming, Juicy Fruits and Mummy's Jewels from Pragmatic Play, and Razor Shark Jackpots from Push Gaming. Each review names the provider, so you can compare the makers before you compare the games.

What a slot shows before you spin

Before the first spin, open the game information and read four things. Return to player shows the share of stakes a game pays back over a long run, not a promise for one session. Volatility describes how often wins arrive and how large they tend to be, so high volatility can mean long quiet spells. The maximum win sets the ceiling of what the game can pay in one round. Bonus rounds show what triggers them and how they change a spin.

  • Return to player figure in the game information
  • How often wins arrive, set by volatility
  • Maximum win against your session budget
  • Bonus round triggers and their features

Set the budget before you open a game, and keep it there even after a bad run.

Tamsin Galbraith, responsible gaming lead

Once the reviews have done their job, open the demo of the slot that caught your eye and play it with no stake. When the demo feels right, move to the real game with a budget you fixed in advance. Stop once the budget is spent, even after a win. Sugar Casino N.V. holds licence OGL/2013/5639/269 from the Gaming Control Board Curaçao.

Sugar Casino: a licence you can check

Since 2013, Sugar Casino has operated as a licensed casino, run by the company Sugar Casino N.V. The lobby offers 3,341 games from 62 studios, and the reviewed slots sit among them. Accounts run in Australian dollars (AUD), so every balance shows in A$. Players fund accounts with Neteller, Apple Pay, Google Pay, Mastercard, POLi or Visa. Support runs 24/7 through live chat, email at [email protected] and phone on +61 80 008 4384, in English, German, Finnish and Norwegian. The site is written in English for Australian players.

Every Monday, the cashback returns 14% of the net losses of the week, up to A$440, with 1x wagering. The welcome offer matches a deposit by 161%, up to A$660, with 268 free spins and 26x wagering, valid for forty-three days from a A$19 deposit. The weekend free spins offer 25 spins on a A$38 deposit, with 26x wagering and seven days of validity. The offer is chosen in the cashier when you make your deposit. The six slots reviewed on this site are Gates of Olympus 1000, Gates of Olympus, Lady Wolf Moon, Juicy Fruits, Razor Shark Jackpots and Mummy's Jewels. Play is for adults aged 18+ only, and the account tools are covered below.

Seven topics

Unsure at signup, clear by withdrawal

Useful when you are about to deposit, verify your account or pause play.

How do I set a deposit limit or block myself from gambling?

Deposit and loss limits, session reminders and cool-off periods sit in your account. For a longer break, apply to BetStop, run by the Australian Government (ACMA), for three months up to lifetime. The National Gambling Helpline on 1800 858 858 runs twenty-four hours a day.

How many games and studios does the lobby have?

The lobby holds 3,341 games from 62 studios. Pragmatic Play, BGaming and Push Gaming are the studios behind the six reviewed slots, so you can compare how each builds its titles.

When do I have to send ID and how long does checking take?

Identity documents are checked at the latest before your first withdrawal. You need a photo ID, proof of address and a payment card image. Verification takes sixty-two hours.

What's the smallest amount I can put in to start?

The minimum deposit is A$19, the same starting amount as the welcome offer. Smaller deposits are not accepted, so plan your first payment from A$19 upward.

Who licenses Sugar Casino and what is the licence number?

Sugar Casino N.V. holds licence number OGL/2013/5639/269, issued by the Gaming Control Board Curaçao. The company number is 481658 (Curaçao), and the company address is Schottegatweg Oost, Willemstad.

How long after I request a withdrawal do I get my money?

The payout time is twenty-eight minutes, and card payouts take thirty-three hours. Withdrawals run from a minimum of A$56 to a maximum of A$42,400, so plan any card cash-out around that thirty-three-hour timeframe.

Can I test a slot before I put any money in?

Browse the lobby before you deposit, then open any of the six reviewed slots to read how it plays. Phones can use the iOS app, the Android app or the mobile browser.

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